Selfmart has a 7 days return policy. If within 7 days of receipt of your material, you would like to return the item, you can do so for a full refund/exchange. Please ensure that the item has not been damaged in any way, and that all the original tags and packaging material are intact and attached to the product. In case the bar code is removed or tampered with, we would not be able to provide you with a refund or exchange. The refund amount will be credited back to your Selfmart account as a discount coupon or voucher or credit points. We do not give Cash Refunds.
In case of manufacturing defect with the item, it can be returned to us within 30 days of receipt. The refund will be initiated after the item has been inspected by us.
- If you want to return the product, you can do so within 7 days of receipt of the same.
- We will accept all returns except those that have been damaged by the customer subject to our terms and conditions.
- Please take care to pack the items securely to prevent any loss or damage during transit.
- Please ensure that all original packaging and tags are intact and attached to the product for us to initiate the refund.
- Once we receive your item, the refund is subject to the item having met the requirements of being undamaged, and dispatched within 7 days of receipt.
- Please inform us within 7 days of receiving the parcel, by writing to [email protected]
- Please note that items on sale are non-returnable and non-exchangeable.
Please make sure that the following address is clearly printed on the parcel along with your order number. Remember to insert the original invoice as proof of purchase with the return.
C/o Glamor n Jewels
Chambers Mall, 1865 Rajdanga Main Road
Shop 009, Ground Floor, Opp Gitanjali Stadium
Kasba, Kolkata – 700107, INDIA
How long will it take?
It can take upto 7-10 days to receive your parcel, depending on the courier used, and your location. Once we receive your returned parcel, we will inspect it and process it within 48 hours to ensure that you receive your quickly. You shall receive your refund in the form of a store credit.